I have patronized many establishments lately where I constantly see knew faces. The constant faces are no longer working for that company. Where did they go? In a recession, is likely that many people will quit their job? Maybe if there is of course something much better. That 'something much better job' may not be easy to find or acquire if you do get an opportunity to interview but when you do, how fast do you move to the new organization?. So did these employees get fired? That could be the case but many employees are on their P's and Q's and dotting their I's and crossing their T's to ensure they keep their jobs.
So for those employees who are leaving due to receive a new job, what does this move say to management? Maybe some of the following:
- I am unhappy with what I do
- I don't like my boss bc he or she is not a good one
- I am not getting paid enough and working very hard
- I hate my hours
- The work environment is just not a good one
Retention is very important for management to not only understand but important enough that serious thought and action need to be taken. Many managers believe that just having your job is enough for you to stay. Definitely not! Retention means valuing your employees and doing things that will make them happy with their working situation so they don't want to find work elsewhere. Many managers don't invest enough time in retention strategies and only look at the bottom line being achieve. That bottom line can be achieve much better if you have employees working and performing well! When an employee feels valued and are treat well (even beyond financial means), they will perform better and love what they do.
Why don't all managers get this? They need to or they will continue to loose valuable employees and constantly hiring new ones. It will be a never ending cycle.
i believe that retention is not enough...Many managers need the sense and style to assist their employees. The employees need to feel comfortable and need a compromising spirit. manages need to be more active with their employees, but in a humble way. I wouldn't prefer to mix business with personal life. At the same time they need a relation based on their work life style.
ReplyDeleteAs a manager myself, I for one feels it is important to uplift my employees at any given time of the day. Many mangers get their newly found position of power and forget that at one time, they too were being managed. In my case, I took all the all the values my previous manager did not carry and made sure I incorporated them into every work day. By doing so, the turn-over rate declined drastically making the workplace a sort of home with family ties. My employees understand that if all task are complete, not only will it make my job easier, it shines light on their performance as the main structure of the company.
ReplyDeleteThats the problem with managers now they think the can do whatever they want and talk to people how they want . As a manager you have to respect your workers as well and yourself . Treat people as if you appreciate them for working with the company or else there bound to leave. If you all work together and get the job done thinks can go more smooth!
ReplyDeleteWith greater power comes greater responsibility. I have a feeling that most managers think since many people are looking for a job it doesn't matter if they lose employees. My out look is that if the work place isn't happy if employees aren't happy if the manager isn't happy then the service or goods being provided will not be happy. yea sure we can put on a smile because of policy but that can only last so long until the individual breaks. there is a big difference from artificial happiness and service to genuine happiness and service people can sense between the two. If there is happiness among it all then production increase possibly increasing pay rate and subtracting a stress factor in the person life and reducing the rate at which they are slowly dying
ReplyDeleteSometimes it just can't be helped; if the employee doesn't like the people he/she is dealing with then that's the way it'll be. I remember thinking very low of my managers, they were incompetant and I was true stubborn to ignore it. I eventually quit and put them to blame when I could have easily dealt with it since literally every other part of the job was decent.
ReplyDeleteThen again I do think people in this economy should be more adament about holding a job, even if it's a minor position. Leaving a job for bogus reasons doesn't reflect well on the person in question nor the establishment.
Managers need more than retention and just the defintion of the actual word. Managers need to look deeper in the word because they are employees that want to be happy to who and where they work for in the business. They should always look at the amount of money and how long each employee has work for the company. They need to keep a close look at people that want to quit and see where they went wrong so they can build from their mistakes and have a better successful company in the future.
ReplyDeleteIn a working environment managers should be capable of dealing with all sorts of attitudes and personalities within a group. However, it is also important to note that an 'over friendly' manager who is always after you might be a little to stressful. People do not like being constantly looked at, and some managers do that. Even if they try to be friendly or kind, some employees might think that they're under a type of scrutiny. The truth is that managers are not the employees' friend nor their counselor; he/she is there to supervise and help employees to have a better and more comfortable working environment.
ReplyDeleteI think many managers lose sight of what that title actually entails and what the title sounds like. It sounds like the "head" or the "boss." The person that is above the regular workers who calls the shots and can pretty much do what they want. In actuality, the position entails way more. As you said you have to make sure your employees are happy, content and ok with their pay or working conditions etc in order for them to stick around and do the job effectively to the best of their abilities. Some managers feel like its not there problem if the employees are not completely satisfied and they should be happy they have a job and are gettin a weekly paycheck because so many people are unemployeed. Also so many employees put up with more than enough because they cant afford to quit or lose the job although they are unhappy. Managers know this and they just dont care.
ReplyDeleteIn the business world today I believe not many people take their jobs serious as is. Therefore, there attitudes towards other employees is not up to par. I feel that more managers should take retention more seriously it could make a drastic change on the work enforce itself. If employees are pleased with their working enviroment and they see the managers are not only on top of there responbilites it would be less problems in the work place.
ReplyDeleteI think that the reason why managers do not feel the need change their ways is because they feel that what they are doing what they feel what is best for them and the company. Some managers feel as long as they are making money and everyone is doing their jobs as they are supposed to do then there would be no need for retention. I think manager need to seriously consider retention because it will help keep employees at jobs and will improve the working environment and company.
ReplyDeleteAs the statement says some managers do believe giving the job to that person is enough. Although the employee is doing a good job; do to the economic down turns and the low job opportunities most managers think I can milk this worker a little, and worst case if the person quits I can find someone just like that. Well today that is hardly the case not all workers determination equals another. so with that said in the end if you take your workers for granted you wind up losing a valueable asset to another; while gaining the same thing you gave to your employee nothing.
ReplyDeleteMany managers allow their position of authority to go to their head and simply forget about that they once was where their employees are. In order to encourage retention, perhaps put some type of incentive program in place for their employees. The educational system now have a thing called merit pay where if the students scores as a whole increases they teacher or instructor will recieve some type of pay or incentive. Managers should always think about where they came from and not be so far removed to not show compassion to their employees.
ReplyDeleteI think that some people don't actually do their research as well as they should when applying for jobs. Managers may get astonished by one's resume and hire what they may call "the perfect person," but at the same time neither the Manager or the Employee may have known what they've gotten themselves into. With that being said that may lead to quitting a job for whatever the reason my be.
ReplyDeleteI believe that these managers are blinded by their higher authoritative positions and become oblivious to the whole idea of ensuring that employees are treated well and feel valued. I think this pattern of management should not be tolerated by business owners because it does not look for a company to have high statistical rate of employees that quit.
ReplyDeleteManagers don't care about their employees they put a fake smile on their face, but then you have some that don't care that if they fired a person that how will their families eat. when the recession started some people was layed off, while others was getting a job at the same place that the one person got fired from. The recession was bring people down and now that we our almost out of the recession it is bring others up.
ReplyDeleteI think that if managers were more consistent with recognizing and acknowledging the work of the employees they would then feel like there is a reason to stay and not quit! It gives them a sense of belonging to that particular employer. Who wants to work for a company in which they feel like they are being used instead of belonging? I know I wouldn't and at the end of the day managers will not view things in the eyes of the employee until they get past the idea of employee+work= $$$ & less work for them (the manager).
ReplyDeleteSome managers don't understand the concept of retention because they done let their position get to their heads. In my opinion retention is important because it represents the company very well. It give the company the reputation for treating their employees right. It is either the employee or the managers fault for the persons absence. Since times are hard hours may be cut due to lack of revenue coming in and employees need the money flowing in so they can make ends meet by finding another job. In some cases employees leave due to lack of managerial skills. In this generation you have managers who show favoritism or some don't like others. Then you have some managers who don't care and they just in it for the money.
ReplyDeleteManagers who don’t create the right opportunities for their employees, don’t communicate with them, and don’t appreciate them often find themselves dealing with a high turnover rate.At my previous job I experienced how the manager/owner didn't appreciate his employees and 2 of them quit one of them being me.Before I left my boss called me in the office wanting to know why was I leaving.I told him that when a manager doesn’t take the time to know his employees and foster growth, people will feel unappreciated and leave. I told him that you all give us evaluations every month and tell us what we are doing wrong so let me tell you one thing, a bad manager plays a big factor in employee performance, and when your employees are not happy you will know, they will do poor work or leave. I guess he didn't care because from what I hear nothing has changed things have actually gotten worst and some more employees have left. Thankfully not all managers are bad, there are some good ones out there.A good manager, no matter how much money they make, will inspire loyalty. Good managers are the people you keep in touch with even after you leave a position.
ReplyDeleteI can relate to this topic of Retention, as I know so many people that are hanging on by threads to their jobs with a fake smile on in hopes to move on to something better one day. Even in this broken economy, they cant wait to leave. Why do they want to leave? They are ready to leave these organizations out of frustration. The constant friction with their superiors or other team members, low salary, lack of growth prospects, lack of motivation, lack of recognition, even lack of teamwork. Not to mention lack of tools and resources, excessive workloads, lack of training, poor senior leadership, poor communications, that leads right on up to poor management. This list can go on and on unfortunately, but it is all very true. This is why Retention is so important. Companies can curb their cost of turnover, maintain loss of company knowledge, keep a handle on disruption of Customer Service, and think how turnover spirals into just more turnover. Other reasons for Retention are utilizing existing employee skills, talents, values, aptitude, commitment and contributions. Besides, existing employees have already completed the adjustment stage and is in the contributing and performance stage. The existing employees are also aware of the company, community environment and culture. There won’t be further cost of recruitment, relocation or extensive training if certain management just do the right thing and uplift, motivate and show appreciation to those who are pretty much responsible for the day-to-day business operation. Manangement, treat your people right, because some people are talking and some people are just plain walking away.
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